AI Tools — Study Guide

Review these materials before taking the exam. All links open in the Krumware Confluence IO space.

Key Concepts

  • Core principle: If the AI tool retains, trains on, or centralizes your input, do not put company or client data into it.
  • Public data (Level 1) in approved tools is fine.
  • Level 2+ data requires an approved tool with contractual data retention guarantees.
  • Tool categories: Known-OK (approved list), Known-Prohibited (trains on inputs with no opt-out), Ask-First (everything else).
  • Abstract the problem: Describe patterns generically instead of pasting client code.
  • AI features in existing SaaS are in the Ask-First category — separate evaluation needed.
  • Client requests to use AI require management approval and documentation in the engagement agreement.
  • Approval process: Identify tool → review ToS → submit request to supervisor → wait for approval.

Policy References

DocumentRelevance
TRN-004 AI Tools Usage GuideFull training guide — decision tree, scenarios, tool categories, approval process
POL-007 Acceptable Use & Communications PolicyGoverning policy — approved tools, prohibited activities, AI tool usage rules
POL-002 Data Protection PolicyData classification tiers — determines what data can go into which tools
TRN-002 Data Classification GuideHow to classify data before deciding if it can go into an AI tool
POL-012 Secure Development PolicyCode completion tools, secure coding with AI assistance

Related Procedures

DocumentRelevance
PRC-004 Software Request ProcedureHow to request approval for a new AI tool